Contact Information

t/f: +44(0)1672 811170

info@theworklifecompany.com

Training & Development

The Worklife Company identifies, designs, and delivers personal development training based on customer need. All of our training is designed and delivered to the highest specification and with a learner-centred approach.

The Worklife Company has been involved in training and development for over 20 years. The Directors and Senior Consultants have held top talent management roles in major organisations as well as in their own businesses.

Our training and development is learner-centered and that means that we understand how the brain likes to learn, how it retains learning and most importantly, how it creates action. We use the latest techniques in a supportive and effective environment.

For the organisation, we are keen to measure, track and report on learning outcomes based on objectives and through agreed tracking methods, can work with the customer to ensure that it fits their needs.

For further details of the types of programmes that we can design and deliver, please email us.

SkillSnax are bite-sized learning

SkillSnax are 90-minute bite-sized workshops. They can be delivered face to face, e-learning and m-learning. They are cost effective too and during this time of tightened belts, investment in learning and development will prepare your business for the upturn that will certainly come.

Click here to find out more.

Customer Feedback

"I wanted to refocus the business on the delivery of customer support excellence, and having worked with Lynne Copp in the past. I had no hesitation in asking her to design, develop and deliver, a training program for the whole of our support organisation - from the Contact Centre, throughout the field service engineers to back office personnel. The aim: to instil confidence in effective decision making and excellent customer service. The outcome was to ensure that the ownership of customer issues became second nature.
The Three day course was designed to be delivered in two days. Followed by a third review day after about one month to review effectiveness, and feed back on changes that had been witnessed in the working environment.
The effect was dramatic, The team building results proved to be enlightening, and the evening business results were amazing. The feed back from all who took part was that they had the time to review the behaviours of the scenarios being played out before them, and relate to both negative and positive behaviours - without being scared themselves!  I feel that this type of program is invaluable in any support services organization. I truly recommend The Worklife Company."

Reference Two

“This has made so much difference to our company I would not have believed it could! We were doing ok, now we are doing brilliantly, we have a clear direction in all aspects of the company. I was nervous of using a consultancy because of previous experience, The Worklife Co. have been fantastic – supportive, professional, ethical, innovative and fun to work with. This has been an excellent project - way beyond my expectations.”

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